You did the work. We get you paid.

Debt collection across the Far North and Northland

Chasing an unpaid invoice is a miserable use of your time. It is also work you have already done and already paid for — in materials, in wages, in the hours you spent on the job. Handing the file to us gets it off your desk and puts it in front of someone whose entire job is recovering it.

We work on a straightforward basis: 20% of what we recover, plus disbursements, with nothing payable upfront. No joining fee, no monthly minimum, no charge per letter. If the money does not come in, no commission is payable.

What makes a Far North collector different

Most agencies servicing this region are running the file from somewhere else. That works fine while a debtor is still answering the phone. It stops working the moment they are not.

Our office is in Kaitaia. That lets us do the thing that actually moves a stalled file: attend in person. A debtor who has spent six weeks ignoring letters from a PO box in another island tends to engage rather quickly when someone from their own district is standing at the counter.

It matters most where the distances are greatest. From Auckland, an attempt at an address near Pukenui, out the Hokianga or behind Kaikohe is most of a two-day exercise — so on a routine file it simply never happens, and the debt gets written off as uncollectable when really it was never pursued. Those are the files we take over most often.

How the process works

1. You send us the file — invoice, contract or terms of trade, and any record of what has been said so far. Five minutes of your time.
2. We assess it and confirm terms — including our commission and any likely disbursements, in writing, before we act.
3. Letter of demand and direct contact — formal, professional, and clear about the consequences of continuing to ignore it.
4. Escalation, only if needed — a field visit, a credit default listing, or a referral for legal proceedings. Nothing that costs you money happens without your written approval.
5. The money reaches you — and we invoice our commission on what was actually received.

What we take on

Commercial and trade debt is our core work: unpaid invoices, breached payment arrangements, defaulted accounts, and rental or service arrears. We work for builders, subcontractors, equipment hire firms, transport operators, professional services, property managers and small manufacturers across the region.

If you are not sure whether your debt is worth pursuing, ask. We would rather tell you honestly that a file is weak than take it on and waste everyone’s time.